Case Studies

THE ISSUE Client had a large account but wasn’t getting the premium that he expected from it.  He spent more money on administration costs and was operating at a loss dealing with multiple per diem enrollment firms.   It was not working and he knew it wasn’t working but he didn’t know what else to do…

THE ISSUE This city had an employee benefit package implemented for their employees.  They also had a voluntary benefits program implemented.  There became multiple issues with their benefit partner over time. The issues included poor customer service; pushy sales agents and high premiums with minimal benefits. THE SOLUTION The Employee Retention Benefits (ERB) team thoroughly…

THE ISSUE A very prominent Union wanted to increase membership and revenue but didn’t know exactly how to do it. They had previously attempted to implement a voluntary benefits program in the past but fell prey to unethical practices on behalf of the benefits representatives.  They wanted to add value for their members as well…